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Email Helpdesk

How Do I Check My E-mail Settings?

Note: The following applies only to our dial-up subscribers.

Windows 95/98/NT

Eudora Light

• Open Eudora Light.

• Click on the 'Tools' menu and choose 'Options'.

  • On the left will be a series of categories. Scroll down to 'Hosts' and click once so that it's highlighted.

  • Check to see that your email server settings are as follows:
    POP Account: username@mail.sssnet.com
    SMTP: mailout.sssnet.com

  • If your entries are different, please replace them with those shown above.

• Click OK.

• Click on the button in the lower right called TCP/IP Settings.

• Note: If you have your password saved you will be asked to re-enter it the next time you check mail.

Netscape Messenger 4.x

• Open Netscape Messenger.

• Click on the 'Edit' menu and choose 'Preferences.'

• On the left will be a list of categories. Double click on 'Mail and Newsgroups' to display the sub-categories.

• Click on the 'Mail Servers' sub-category so that it's highlighted.

  • In the middle of this section will be a space labeled 'Outgoing Mail Server.' Make sure that the entries are as follows:
    Outgoing Mail (SMTP) Server: mailout.sssnet.com
    Outgoing Mail Server Username: empty

  • If your entries are different, please replace them with those shown above.

  • Click on 'Edit' at the top right.

  • Make sure your mail server settings are as follows:
    'Server Name': mail.sssnet.com
    'Server Type': POP3
    'Username': Your Super-Net  username

  • If your entries are different, please replace them with those shown above.

  • Click OK.

  • Click OK again.

• Note: If you have your password saved you will be asked to re-enter it the next time you check mail.

Outlook Express

• Open Outlook Express.

• Click on the 'Tools' menu and choose 'Accounts.'

• Click on the 'Mail' tab, then highlight your Super-net account below.

• Click the Properties button.

  • Click on the 'Servers' tab and check that the entries are as follows:
    Outgoing Mail (SMTP): mailout.sssnet.com
    Incoming Mail (POP3): mail.sssnet.com
    Account Name: your  Super-Net username

  • If your entries are different, please replace them with those shown above.

  • Click OK

• Click 'Close'

• Note: If you have your password saved you will be asked to re-enter it the next time you check mail.

Macintosh

Eudora Light

• Open Eudora Light.

• Click on the 'Special' menu and choose 'Settings'.

  • On the left will be a series of categories. Scroll down to 'Hosts' and click once so that it's highlighted.

  • Check to see that your email server settings are as follows:
    POP Account: username@mail.sssnet.com
    SMTP: mailout.sssnet.com

  • If your entries are different, please replace them with those shown above.

• Click OK.

• Click on the button in the lower right called TCP/IP Settings.

• Note: If you have your password saved you will be asked to re-enter it the next time you check mail.

Outlook Express

• Open Outlook Express.

• Click on the 'Tools' menu and choose 'Accounts.'

• Click on the 'Mail' tab, then highlight your Super-Net account below.

• Click on 'Edit'.

  • Click on the 'Account Settings' tab and check that the entries are as follows:
    Outgoing Mail (SMTP): mailout.sssnet.com
    Incoming Mail (POP3): mail.sssnet.com
    Account Name: your Super-Net username

  • If your entries are different, please replace them with those shown above.

  • Click OK.

• Click 'Close'.

• Restart Outlook Express.